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Terms and Conditions

    1. General / Applicability

    1.1 These general terms and conditions apply to all offers, orders and agreements of Flawsome Essentials. The conditions are accessible to everyone and included on the website of Flawsome Essentials.

    1.2 By placing an order you indicate that you agree with the delivery and payment conditions.

    1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by Flawsome Essentials.

    1.4 Flawsome Essentials reserves the right to adjust its general terms and conditions at any time.


    2. Agreement

    2.1 An agreement between Flawsome Essentials and a customer is concluded after your order has been placed and an order confirmation has been received via the specified email address.

    2.2 Flawsome Essentials is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Flawsome Essentials will communicate this within 10 days of receipt of the order.


    3. Offers

    3.1 Offers are without obligation unless stated otherwise.

    3.2 Offers are made subject to the availability of the products. 3.3 Flawsome Essentials is entitled to change or cancel offers without prior notice.

    3.4 Flawsome Essentials is not bound by its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.


    4. Prices

    4.1 All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors.

    4.2 All prices on the site are in Euros and exclusive of 21% VAT. Shipping costs are not included in the price.

    4.3 Flawsome Essentials is entitled to adjust the prices at any time. Any price changes will not be implemented if you have already completed the order.

    4.4 If the customer is not in the Netherlands, the customer is liable for any taxes and levies that the country applies.


    5. Payment

    5.1 The customer can pay the amount due by means of electronic prepayment

    5.2 In the absence of timely payment, Flawsome Essentials is entitled to cancel the order and no agreement has been concluded.


    6. Delivery

    6.1 Delivery times stated on the website are indicative. No rights can therefore be derived from the aforementioned periods.

    6.2 Flawsome Rssentials strives to achieve the indicative delivery period as stated on the website.

    6.3 Delivery will only take place after the amount to be paid has been received by Flawsome Essentials.


    7. Right of withdrawal

    7.1 The customer has the right to return (part of) the delivered products within 14 working days after receipt, provided that: First contact has been made with Flawsome essentials. The products are unused, undamaged, unopened and in the original packaging. The customer is responsible for shipping costs and for the risk of the package and these costs and this risk is hereby accepted by the customer until Flawsome Essentials has received the package.

    7.2 With due observance of the provisions of article 7.1, Flawsome Essentials will ensure that the purchase amount is refunded to the customer within 14 days after receipt of the return shipment.

    7.3 Flawsome Essentials reserves the right to refuse return shipments if the product has not been received in good order and it is entitled to charge costs.


    8. Force of the majority

    8.1 Flawsome Essentials is not liable if and insofar as its commitments cannot be fulfilled as a result of force majeure.

    8.2 Force majeure is understood to mean any strange cause, as well as any circumstance that should not reasonably be at its risk. Delays or non-performance by our suppliers, disruptions in the internet, disruptions in the electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence of suppliers and / whether manufacturers of Flawsome Essentials auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly regarded as force majeure.

    8.3 Flawsome Essentials reserves the right to suspend its obligations in the event of force majeure and is also entitled to dissolve the agreement in whole or in part, or to claim that the content of the agreement is amended in such a way that execution remains possible. Under no circumstances is Flawsome Essentials liable to pay any fine or compensation.


    9. Guarantee

    9.1 All products of Flawsome Essentials are subject to the warranty period as determined by the manufacturer of the product.

    9.2 This guarantee does not apply if: A) and as long as the customer is in default towards Flawsome Essentials; B) the customer has repaired and / or processed the delivered products himself or had it repaired and / or processed by third parties; C) the delivered products have been exposed to abnormal conditions or are otherwise handled carelessly or have been handled contrary to the instructions and / or instructions on the packaging.

    10. Liability

    10.1 Flawsome Essentials is not liable for damage to objects caused by incorrect use of products.


    11. Complain

    11.1 The customer is obliged to immediately check the delivered products upon receipt. If it appears that the delivered product is wrong, inadequate or incomplete, then the customer (before proceeding to return it to Flawsome Essentials) must immediately report these defects to Flawsome Essentials customer service. Any defects or incorrectly delivered products must and can be reported to Flawsome essentials by email no later than 14 working days after delivery. Return of the product must be in the original packaging (including accessories and accompanying documentation) and in new condition. Taking into use after detection of defect, damage occurring after detection of defect, encumbrance and / or resale after detection of defect, completely voids this right to complain and return.

    11.2 The customer is responsible for shipping costs and for the risk of the package until Flawsome essentials has received the package.

    11.3 If it appears that the products do not comply with the agreement after examination by Flawsome Essentials, the customer is entitled to a replacement article, if still available, or a refund of the value of the product.


    12. Data management

    12.1 If you place an order with Flawsome Essentials, your data will be included in the Flawsome Essentials customer base. Flawsome Essentials adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy.

    12.2 Flawsome Essentials respects the privacy of the users of the internet site and ensures confidentiality of your personal information.

    12.3 Flawsome Essentials uses a mailing list in some cases. Mai for instructions on how to remove yourself from this list.